Frequently Asked Questions
Everything you need to know about your next favorite carryall.
What materials are used in Lunchbox Packs?
Our packs are crafted from premium, water-resistant vegan leather and high-density nylon to ensure durability without compromising on style.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be in their original condition with all tags attached to be eligible for a full refund.
Are the interiors insulated for food?
Yes, our signature collection features a discreet, food-grade thermal lining designed to keep your meals fresh while maintaining a sleek fashion aesthetic.
How do I clean my Lunchbox Pack?
For the exterior, we recommend spot cleaning with a damp cloth and mild soap. The interior lining can be wiped down with an antibacterial wipe.
Do you offer a warranty on your products?
Every Lunchbox Pack comes with a one-year limited warranty covering manufacturing defects in materials and workmanship.